Could you use some help with designing your charity’s online services? Need advice on how to best transfer face-to-face services into a virtual space? Or want to redesign or improve an existing digital service? Then a Design Hop can help!
What are Design Hops?
A Design Hop teaches charity participants a step-by-step method for user centred digital design, leading to unexpected insights, powerfully simple digital solutions and a hunger to keep tackling complex problems.
It’s a free course that supports nonprofits on a digital journey to solve a real challenge for your organisation.
Confidence with digital and reusing a design process in future
Crucial new insights and knowledge about tech habits and needs of your users
Your own minimum viable product (a ‘starter solution’) to take away to solve a real problem
A fresh new network of other charities and experts using digital for good
Who can participate?
Staff and core volunteers from UK nonprofits of all sizes who are curious to learn about the potential of digital.
Ideally we’re looking for decision-makers who will be able to put the methods learnt directly into practice and are in a position to further develop ideas, for example by allocating internal resource or making grant-funding applications. You should have a good understanding of your charity’s existing services and the challenges in providing them.
Unfortunately this course is not suitable for organisations whose primary beneficiaries are based outside the UK.
How much does it cost?
It’s totally free!
How does it work?
How the Hops are delivered often varies based on what we’re learning works best. But what you’ll learn from them is always the same. Here’s what we cover:
Choose and investigate the social and organisational challenge that you want to work through
Understand the real user needs of the people affected
Be inspired by examples of free and simple digital solutions
Generate your own ideas
Explore how they fit in your wider services and lives of your users
Develop the quickest, easiest way to test your chosen idea with your users.
We'll set you up to continue your digital momentum inside your organisation, or with new peers and digital experts met through the course.