Design Hops

Free online course to help you make your services digital.

This programme is now closed to applications.

What are Design Hops?

Design Hops are the first step, or ‘hop’, into exploring the role of digital in charitable services. By demystifying technology and design, and placing the focus on people not tech, this free online course and follow-up support helps you start your digital journey on the right foot.

Or if you’ve already started that journey but are struggling to move forwards, Design Hops provide a step-by-step approach to help you plan, prioritise and test.

We’ll be releasing new dates soon - sign up to the waiting list and we'll be in touch.

Who can participate?

Established charitable organisations with an annual income between £10k and £100m.

Ideally we’re looking for decision-makers who will be able to put the methods learnt directly into practice and are in a position to further develop ideas, for example by allocating internal resource or making grant-funding applications. You should have a good understanding of your charity’s existing services and the challenges in providing them.

Unfortunately this course is not suitable for organisations whose primary beneficiaries are based outside the UK.

How does it work?

Our practical course is taught in interactive workshop sessions along with other participants, using Zoom. We will take you through the design process: a tried-and-tested methodology for exploring problems and beginning to develop solutions. You will end up with a completed template and a plan for communicating the process to others, such as your colleagues, tech partners or grant funders.

You’ll be connected to digital experts, tools, and funding opportunities that can support the next step of your digital journey.

Why attend?

By attending a Design Hop, you'll gain:

Digital confidence

  • Understand what ‘digital’ and ‘design’ means in practice for your organisation 
  • Follow a step-by-step process to set achievable goals and actions for digital progress


  • See how other charities are digital and design to become more responsive to their service users
  • Learn simple exercises and tools to use and share with colleagues immediately
  • Identify assets you can draw on to help manage change.


  • Prioritise an achievable, tangible problem to address
  • Hone in on and plan your next steps to test key assumptions and get buy-in from others
  • Maintain momentum through a range of follow-up opportunities with CAST and the Catalyst network.

Find out what previous attendees have said.

We’ll be releasing new dates soon - sign up to the waiting list and we'll be in touch.